Support & Help Desk Management System

Support & Help Desk Management System is an end to end solution for SME and Startups to provide support services to their customers and track the status.

Key Points:
– Unlimited support tickets with live notification system
– Multiple roles staff, client & admin
– Unlimited clients with secure Bcrypt password hashing
– Live notification system
– Keep update ticket status with multiple status (open, loose, pending, on Hold, etc)

Other Features
* Built with laravel 5.4.x
* Unlimited support tickets
* Unlimited departments and staff members access
* Add, remove & edit FAQs in different departments
* Add, remove & edit different departments
* Open, pending, closed & replied status for tickets
* Secure attachments and full management of attached files in tickets
* Powerful admin panel
* 100% Responsive for mobile
* 3 different types of user role,
* Advanced ticket search
* Upload avatar

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